For people who has no life - Customer Account Manager Evlo Employee Review

1.0
4 July 2024
Recommend
CEO approval
Business outlook

Pros

Salary is good considering the current climate Pension scheme

Cons

Long working hours be expected to stay till 9pm if branch behind the targets. Peer pressure from the management above and a constant threat if you don't do a loan a day, making you feel you are not good enough. No company culture and no understanding about employee mental health. No career opportunities at all. Promises only. Hours on the contract does not reflect the hours you expected to work. Management only cares about the bonus and this job should be specified based on commission. No rewards at all - once in 3 months manager buys lunch of you hit the quoter target. Bonus scheme - need to wait 3 months, but this is not your bonus-its your overtime. Client tell - be prepared to deal with people who curse at you. If you resign on the month 3 - you don't get any bonus you have worked at all. Meaning all your work means 0 to the company.

Explore other reviews about Evlo

1.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Some workmates make the place semi bearable.

Cons

The contract includes the following clause: “You will be required to work such additional hours as may be necessary to perform your duties for which you will receive no additional payment.” Refuse the extra hours and you’ll be dragged into a meeting with your branch manager, Hr and probably the regional manager, where you’ll be told “this was explained to you at interview” and threatened with “maybe this job isn’t for you.” So expect to give up your evenings, weekends, and family time for free. If you don’t your job is on the line. Targets are unrealistic and now doubled from 1 loan per day to 2 per day per lender — impossible without even more unpaid hours. Bonuses are slashed in value, changed constantly, and deliberately structured so they’re almost impossible to achieve without lots of additional unpaid hours. Staff morale is non-existent no matter what HR comments on this review. Any attempt to question or challenge management is dismissed as “negative.” Read all reviews on here and make your own mind up. For clarity, I believe some staff were asked to add positive reviews to try and balance out the negative ones. Make of that what you will.

2
3.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great people in my branch

Cons

Long hours, feels like commission payments are for hours worked and not bonus

1
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