Bad working environment - Customer Service Executive Excel Hardware Employee Review

2.0
8 Apr 2024
Recommend
CEO approval
Business outlook

Pros

There were some good people there during my time, but the good people always tend to leave.

Cons

Very bad management. 1. Company likes to overload their employees with work but does not pay OT 2. With more work, there is higher chance of performing an error. Even the smallest error at work would cause u a fine of $10 / error. 3. Everyone feels their pay is already very little, so they will push the blame around when an error is found to avoid getting fined. 3. Boss was not humble and likes to preach the concept of "make the rich richer and poor poorer through this concept of "fine". 4. Zero career advancement opportunities as that is family run business. All the higher positions are given to their internal family members.

Explore other reviews about Excel Hardware

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

The leadership team and department heads were very kind, approachable, and supportive. I had the opportunity to work with different teams, which helped me expand my skills and knowledge. The experience contributed significantly to my professional growth and development.

Cons

Managing competing priorities from different teams could be challenging, especially when urgent tasks arose at the same time.

4.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

-Friendly and supportive colleagues, easy to get along with team members -Opportunity to learn basic sales and communication skills -Work environment is generally straightforward and not too stressful during non-peak hours

Cons

Work can become repetitive over time

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