Sr. Dealer Service Rep - Senior Dealer Service Representative Exeter Finance Employee Review

1.0
29 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Exeter Finance was a great company to work for under previous management. great pay, great benefits, great people to work with. I really enjoyed coming to work every day

Cons

Under the new management and CEO you were made to feel like you didn't matter within the company Tom Anderson came in swiftly shut down all 48 branches. He also gave interviews to several different publications stating the computers were smarter than the employees that had already built the company that he just walked into and ruined. He also berated employees through a company wide email for not being able to make it in during an ice storm.

Explore other reviews about Exeter Finance

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Low turnover. Management is great. PTO time.

Cons

Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

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Exeter Finance Response
1mo
Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
3.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home The ability to work independently Ability to grow within the company

Cons

Workload sometimes was not evenly dispersed System issues causing delays with completing the job

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Exeter Finance Response
3w
It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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