Pros
- A young crowd to work with - Good culture - welcoming to newcomers, pretty flat hierarchy, everyone is approachable - Good pay IMO (at least in the per-COVID world) - Great founders - very insightful and experienced folks - Feels like a startup even after 8 years (not sure if this is a pro or a con :P) - Best place to kickstart your career
Cons
- Did not scale very well in terms of people. There were a lot of suboptimal hires made in the last year. This reduced the overall quality of engineers. - The biggest con is the infra. The infra we work with is quite obsolete. All the initiatives taken are half baked. There is no standard followed anywhere in the infra. One person practically handles everything. And when he is out of office, no support for infra that day. - All the good people, that made Exotel the best place to work at, have left. And everyone left in the span of a few months (nothing to do with COVID). This cannot be a coincidence. This was not acknowledged at all by the management. - A lot of bad reviews on glassdoor :P Not all of them are truthful. Looks like some of them were written in pure frustration.