Fear Over Strategy. Egos Over Culture. It’s a Mess. - Director Expedia Group Employee Review

1.0
28 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The people. Despite everything, I have met some incredible Expedians along the way, who have been some of the most talented, compassionate, and incredible people I’ve ever worked with.

Cons

Toxic and fear-driven culture. Leadership rules by ego and intimidation, not vision. 3 CEOs in my tenure, and this latest leadership team has completely lost touch with employees and reality. Decision making is non-existent. Leadership can’t seem to make, or stand by a single clear decision. Constant pivots, reorgs, and shifting priorities have left everyone confused, anxious, and burnt out. Endless layoffs with zero clarity or strategy. Talented people are treated as disposable. Micromanagement and control have replaced creativity and innovation. The company talks about culture but does nothing to nurture it. It’s all empty words. Smoke and mirrors. The new leadership team seems solely focused on stock performance. Meanwhile, morale, productivity, mental health and wellbeing are at rock bottom. Even with a woman CEO, women’s advancement at EG is non-existent. It is heartbreaking. Rather than empowering one another, many women are forced into toxic competition for survival, cutting one another off at the knees. No career growth or mobility. Once you're in a role, you're pigeon holed, no matter how talented you are. Multiple colleagues have taken medical leaves for mental health. The anxiety and uncertainty here are worse than during the pandemic, and that’s saying something as a travel company. Even senior leaders are quitting abruptly. When your Chief People Officer walks out overnight, that’s not a coincidence, it’s a red flag.

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5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Good leadership and culture, good WLB

Cons

Large organization means structured, slow moving processes

2.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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