Caustic, overly political - reputation in Seattle is deserved - Director Expedia Group Employee Review

1.0
11 Aug 2016
Recommend
CEO approval
Business outlook

Pros

A lot of opportunities as the processes are often manual and immature for a company of Expedia's size. The C-level staff are visionary and thought leaders. There is a lot of passion among the staff and innovation is happening. I entered the company with a lot of hope and optimism. You present an environment with amazing opportunity.

Cons

As others have shared there is often an undertow of unhealthy political focus in the company - to the point of being caustic. There is a focus on doing the right things but due to the politics and unrealistic expectations placed upon the line leadership and staff the improvements are mutated and often incomplete. Enterprise class processes and frameworks are often bypassed or ignored in the interest of immediacy. However the consequences of the technical debt that manifests much later are not acknowledged or accounted for. The get it done attitude is amazing however a lot of rework and just plain terrible design result in an often fractured foundation with which the house is built upon. This type of behavior is not anything new in the world of software development and if often a conscious decision however the leadership has to have enough wisdom to fully embrace the fact that rework and longer term active support of those decisions will need to eventually be corrected. The office space is incredibly cramped. While the new office in Seattle has some promise the trade off will be the terrible commute.

Explore other reviews about Expedia Group

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Great industry to explore, impressive campus, nice people.

Cons

Old tech stack that requires significant changes

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Expedia Group Response
3w
Thank you for your 5-star review! We're glad that we've made a positive impact on you. We hear you on your feedback about our tech stack and are constantly improving in our offerings. All the best!
2.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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