Great Company, most of the time - Market Management Expedia Group Employee Review

4.0
16 July 2015
Recommend
CEO approval
Business outlook

Pros

-Excellent team building -Really great training -Amazing leadership -Constantly looking for ways to improve -Clear goals and strategy - everyone is on the same page -Decent pay and benefits -Good perks: travel, swags, office, etc. I have an amazing view from my office -Great work life balance. Happy hour is now the Expedia life.

Cons

-some departments within the company are not reliable... I have personally been on the other end over the phone and I understand that it is frustrating for guests and hotels. I came from a huge hotel chain prior to Expedia. Some of the people would have been fired a long time ago if they work at hotels like how they work now. -super long workaround time on cases. Either they need to look into more hiring or training. -some employees need to improve customer service. -job description can change over night, or week after week in my case. Great for some if you are adaptable to changes.

Explore other reviews about Expedia Group

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

work life balance lots of pto

Cons

limited room for growth in the company

2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, supportive manager, and genuinely pleasant colleagues.

Cons

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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