Small minded in terms of IT and in terms of business
High stress environment (not to be confused with high pressure)
Home User support that takes up most of your time (instead of real business support)
Very controlling management
Old lackluster systems
Dodgy licensing for both themselves and their clients (Unacceptable)
It was a really lovely company to work for. The management are friendly and approachable. The office is well suited to the needs of staff with it's own kitchen and staff room - and there are only 5 of us! The management - which is family run - even booked for us to go gliding recently to say thank you for our hard work.
Cons
It was busy - be prepared to work! But it made the days go quickly. Clients can be demanding but you are supported by colleagues.