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      FIS

      Engaged employer

      FIS reviews

      Not so great - Customer Service Representative (CSR) FIS Employee Review

      1.0
      2 Dec 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      a half decent pay check

      Cons

      no career advancement, no raises, unorganized staff/training/training material, unhelpful leadership, multiple system issues, rules consistently changing without notice, no human to speak with when needing assistance,

      Explore other reviews about FIS

      5.0
      14 Jan 2026
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunities and challenging - engaging work.

      Cons

      None that come to mind.

      1.0
      23 Apr 2026
      Client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Most colleagues are well intentioned, but stretched beyond the max.

      Cons

      After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

      2
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