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      FIS

      Engaged employer

      FIS reviews

      Great advancement opportunities but poor work-life balance - Customer Success Manager FIS Employee Review

      3.0
      29 May 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of opportunities to advance, wonderful teams, exposure to the best of Fintech in a world renowned company.

      Cons

      Zero work life balance, executive leadership extremely disconnected from reality, layoff of people with institutional knowledge leaving remaining people without many options. Some teams are so thin, delivery is difficult and customers cannot be satisfied.

      Explore other reviews about FIS

      5.0
      14 Jan 2026
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunities and challenging - engaging work.

      Cons

      None that come to mind.

      1.0
      23 Apr 2026
      Client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Most colleagues are well intentioned, but stretched beyond the max.

      Cons

      After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

      2
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