Frustrating if you want to provide good customer service - Anonymous employee FIS Employee Review

1.0
23 Aug 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not likely to lose my job. Some attempts by middle management to improve work situation. A fair amount of autonomy in my job.

Cons

No teamwork or sharing within the company. No effort to improve working conditions for satellite divisions. Incredible inequity between old FIS and new employees acquired in takeover. Terrible top management. Absolutely no idea what is happening in the company. Their only motivation seems to be in maximizing personal gain. No loyalty to what is largely a hard-working employee base.

Explore other reviews about FIS

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
See reviews by: Helpful|Rating|Date|All