Stepping stone and not much else - Systems Administrator II FIS Employee Review

2.0
19 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Benefits package is decent I suppose

Cons

Some of the "managers" have zero managing ability. Some are great. I went through three different managers in less than three years. Constant restructures and reorganizations completely changed the scope of the position from when I started. Raises and promotions were basically nonexistent during my time there. Coworker was given a promotion with zero increase in compensation. Nearly impossible to see any sort of salary increase. Even though the IT manager of the company I was dedicated to also raised the issue with my team's manager at FIS. The one raise I did receive wa so negligible (0.7%) that I didn't even know I had received it for four months. The in-call rotation and procedures changed frequently to the point many didn't know when they were on call or what the procedures were. FIS set unrealistic expectations for the client which constantly left the client frustrated. New hires were brought on to my team who were paid more than me (senior member of the team at that point) while basically having zero knowledge. Ridiculously high turnover rate kept knowledge constantly walking out the door and everybody else trying to pick up the pieces. Workload was so overwhelming I brought it up to my manager who told me to turn down new ticket assignments. Was then knocked on my performance review for failing to take the initiative even though my productivity was nearly double that of most members of the team.

Explore other reviews about FIS

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Fun, free water, casual work attire

Cons

too much walking from parking lot to building

2
1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
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