Swiftly deteriorating Top Non-Customer Centric organisation of the world - Software Developer FIS Employee Review

1.0
2 Aug 2025
Recommend
CEO approval
Business outlook

Pros

You have a large number of flavours and organisations merged into one therefore, there is lot to choose from when it comes to work variety.

Cons

The organization's current executive focus appears heavily concentrated on short-term financial performance (maximum three months), which seems to be impacting the long-term vision of FIS as a client service organization. This short-term focus, driven by quarterly stock performance, may neglect the vital role of employee experience and customer-specific knowledge, which are critical assets for customer retention and overall success. Simultaneously, an aggressive cost-cutting strategy appears to be risking the loss of experienced employees with valuable client and product implementation knowledge. This approach not only struggles with adequate compensation to retain existing talent but also hinders the ability to attract new resources at competitive market rates, which could lead to significant training costs and a potential decline in customer service quality.

Explore other reviews about FIS

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

1.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
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