Good company, struggles with implementing change - Client Processing Specialist 2 FM Employee Review

Good company, fantastic work life balance and people there are really nice

salary is okay but not the best compared with the other big tech companies

* Great business model at the foundation * Solid compensation program: Base salary + bonus * Sustained high profitability over the long term * Stable employement * Pension Plan

* Extremely hierarchical and regimented * Promotions based on favortism rather than true merit. Employees are precategorized and stigmatized on their ability for future career progression. * Extremely focused on metrics and internal objectives. This leads to box checking, cutting corners and bending rules to meet the numbers. * Extremely heavy workload. No work-life balance. * Management doesn't really incorporate employee feedback; they pretend to to check a box. * Quality of job suffers to keep up with quantity. Everything is becoming data driven and the data is often wrong. Enormous pressure to hit a button and accept at face value whatever the system spews out. * Our CEO builds fancy gold plated office buildings that aren't needed and pulled the plug on hybrid work to justify the investment in the real estate.