Out of touch management - Insurance Product Delivery Specialist FM Employee Review

1.0
5 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Pension and benefits are overall good.

Cons

We were told earlier this year our role was fully remote. The CEO decided to change this, forcing us back in the office 5 days a week when we have been successfully working remote for over 3 years. Client processing was restructured and the work load is now unmanageable. Numerous people have gone on stress leave because it is so bad. Last year the employee survey had really negative feedback. We had meeting after meeting discussing the results, but nothing has been done to actually fix any of the issues. They encourage nepotism. No work life balance No transparency Low pay Constantly short-staffed

Explore other reviews about FM

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good company, fantastic work life balance and people there are really nice

Cons

salary is okay but not the best compared with the other big tech companies

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are decent with a modest pension.

Cons

Managers are less knowledgeable by the day and so are the frontline workers. There has been a serious decline in knowledge and skills over the past few years but senior management isn't doing anything about it. We assume they don't even notice. The game plan seems to be that AI will take care of everything. Good luck with that. When things start to unravel in a few years every manager will blame someone below them. Maybe then the board of directors will start paying attention to the serious mismanagement that our CEO seems so gleefully proud of.

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