Outdated Agency Run By Fear - Anonymous employee Fahrenheit IT Employee Review

Recruiters pretty much live in fear of losing their jobs each day. There is a "blame the recruiter" mentality for events that are completely out of the recruiters control. Management is comprised of people who have never recruited or haven't recruited in the past ten years so there are large gaps between their expectations and reality. One keeps telling us to use the telephone like he did back in the day when they "smiled-and-dialed." The sales team is rudderless, undisciplined and unmotivated without any sort of cohesive strategy or plan to follow. They seem to come and go at random with no idea who are what they are going to pursue tomorrow. The requisitions they do bring in would be labeled "C" jobs in any competent agency. Outdated tools actually inhibit the recruiter's ability to recruit. The entire system dates to around 2004. Maxhire running on Windows 7 with both Gmail and Google Drive blocked as "insecure" websites. Frequent hangs and crashes get really frustrating. Low resolution monitors just make it worse. The ATS is virtually unusable yet your metrics are derived from it so people enter the bare minimum making it even less usable. They use one job board, Career Builder. They deemed Linkedin Recruiter as unnecessary! Though you can get around this with x-ray searches it slows down the entire recruiting cycle. You are judged by the number of outgoing phone calls you make though almost all communication to IT people begins with a thread of email, so recruiters just fake the calls to meet the metric. They are completely closed to new ideas. The managers do ask for new ideas and the recruiters dutifully submitted them but then no action takes place no feedback is given. The president himself does not seem understand IT recruiting which is probably where most of their problems can be sourced. He puts a lot of pressure on producing revenue but offers nothing in way of attaining that revenue.