Practically a remote assembly line! - Customer Service Agent FanDuel Employee Review

2.0
23 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Great benefits packages. "Unlimited PTO". Remote - they provide you with the laptop.

Cons

Scheduling hours. Poor management. Scapegoat of the company. They do not do anything to make it easier for you when the company is on fire. Customers most often are rude and management basically just says deal with it. You are not given a chance outside of your role until after 9 months of suffering. No real work life balance if you get scheduled mid-day or night shifts. Workforce management is constantly on your case if you are one minute off the outlined schedule. They treat you like children.

Explore other reviews about FanDuel

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great company for a publicly traded comoany

Cons

It’s now a publicly traded company

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

office is nice, good benefits

Cons

this company is a sinking ship. its values have changed from a good product and happy employees to we will do anything at all to stay relevant. sports betting is a depleting business. FanDuel let go over 500 people in one day and proceeded to have a massive ad event and paid for peoples subway rides with knicks alum and merch and everything...on the same. exact. day. They do not care about you and they will get rid of anyone. I would not recommend anyone work here unless maybe you just graduated and are looking for experience. We just got rid of our CEO and our CPO is leaving as well as several other high level employees because there is no saving this ship. jump off now is my advice.

6
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