4.0
11 Feb 2013
Anonymous employee
Current employee, more than 8 years
Recommend
CEO approval
Business outlook
Pros
New CEO is providing more resources, leading a strong focus on our customers' experience, improving technology, and listening to field employees. Continuous improvement initiatives are making things better for customers and employees. We are growing and hiring.
Cons
Business growth, retirements, and hiring are putting lots of pressure on all employees to work longer, and coach and train newbies.