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Fast-Fix Jewelry and Watch Repair

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New Owners Ruined the Company - Anonymous employee Fast-Fix Jewelry and Watch Repair Employee Review

1.0
27 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. Previous owners of Jewelry Repair Enterprises were amazing. They offered great benefits, salary and treated their employees great! Once the new private equity firm purchased the company, everything changed.

Cons

Salaries and benefits reduced. They added to the work load after firing 1/3 the staff. The employees that were left had no work/life balance. Also, they took away bonuses. Number of franchised locations is declining as well.

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Fast-Fix Jewelry and Watch Repair Response
8y
The "anonymous" former employee is uninformed and/or deceitful. I won't discuss the former owners other than to say it is a good thing that they are former owners. Salaries and Benefits were not reduced. There was a reduction of employees based on the size of the company. A number of functions have been outsourced for greater geographic efficiency. Bonuses were not taken away! Salaries have increased every year, and bonuses have been paid out every year, based on performance. Work/Life balance is far better than it has ever been at this company. The number of Franchised locations is not declining. Whoever "anonymous" is has proven him or her self to be a master of misinformation. Fast-Fix Jewelry and Watch Repairs remains a vibrant 30+ year old company with a wonderful future ahead of it.

Explore other reviews about Fast-Fix Jewelry and Watch Repair

5.0
4 June 2025
Recommend
CEO approval
Business outlook

Pros

Flexible. George is a great owner. A fun place to learn, as the manager, Anibal, gives creative freedom to work on projects and perfect your craft. Anibal is very cool and was always willing to help. I enjoyed having him as my manager and friend.

Cons

Customers can be unpredictable. The International Plaza has some issues.

4.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Great co-workers and flexibility . .

Cons

Environment was Dysfunctional . .

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