Meaningful work overshadowed by overwork and recurring layoffs - Anonymous employee Fast Lane Employee Review

There is much misalignment with their international parent company who govern US operations without consideration for US market trends. Over the last 3 years, one CEO resigned and the next CEO walked out with no notice. The homegrown LMS system requires lots of manual processing which produces unreliable data. Many of the tools used for company operations require lots of manual processing or simply aren't a good fit for our industry. We couldn't always honor basic industry standard customer requests. There are rounds of layoffs nearly every year, sometimes twice/year. The company strategy, product strategy, go-to-market strategy changed often, making it difficult to plan, execute, and gain success. Fast Lane had a "Retention Committee" within the last 5 years but changed it to twice yearly employee satisfaction surveys.