Good general training, crap management - OUTSIDE SALES Fastenal Employee Review

3.0
8 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The training was very comprehensive and you will learn everything there is to know about fasteners and industrial products. The company values are outstanding and the corporate culture is great.

Cons

Stores are poorly ran and major concerns are dismissed. Score cards are easily manipulated to make stores look like they perform better than they really do.

Explore other reviews about Fastenal

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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