Early 80's type company in 2015 - Anonymous employee Fastenal Employee Review

2.0
25 Mar 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Weekends, general manager has the ability to run his store his way, and closing at 5 pm.

Cons

Pay stays low. Fastenal is a rotating door of employees because of that. They expect you to bust your tail end, for the challenge and not the better pay. can not come close to competitors prices since Fastenal's new commission plan. Want you to bring in new customers, but don't want you to go below a certain margin, but believe you will still get their business through "excellent customer service." Vending machines are also about as useful as a single blade razor trying to shave a gorilla.

Explore other reviews about Fastenal

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Management is good Hours are negotiable Time off is available Opportunities to move up always available

Cons

No commissions for part time

2.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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