Outside Sales - Outside Sales Representative Fastenal Employee Review

2.0
21 May 2015
Recommend
CEO approval
Business outlook

Pros

Flexibility. Independence. Decent starting point for a great career. Good for college students who plan to do bigger and better things.

Cons

Base pay is not that great. Commission; if margin isn't high enough they take money out of commission. If customer doesn't pay their bill within set time, the commission originally earned is taken out of your check even if the company pays later on. Lack of training; basically thrown out in the field to figure it out on your own, but expected to do your job well. No communication. Extremely high turn over rate. The company makes it really difficult to sale the product due to high prices. You're expected to be an accountant, sales rep, inventory manager, delivery person, and so much for such little pay.

Explore other reviews about Fastenal

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good job to have during college. People are easy going and easy to get along with. Overall really good experience

Cons

Gets repetitive after a while

2.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

I like my coworkers and my GM is a good .

Cons

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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