Favoritism & bad management - Customer Service Representative (CSR) Fatcats Employee Review

1.0
8 Sept 2022
Recommend
CEO approval
Business outlook

Pros

The only good thing was free bowling, $1 movie tickets, and time cards for the arcade. You can make decent tips

Cons

They don’t care about you as a person and show extreme favoritism. They accommodate to workers who slack off and do not appreciate the workers who work hard. They did not take physical assault or harassment seriously (even though it was on camera) and let the harasser stay employed and told the one who was assaulted and harassed to just “avoid them”.

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Fatcats Response
3y
FatCats takes any form of harassment very seriously and we strive to do everything we can to ensure all team members are safe and treated equally. We thoroughly investigate every allegation of harassment that is brought to our attention. Unfortunately, that doesn't always happen before a team member chooses to leave FatCats. Would you please reach out to our HR Director at humanresources@fatcatsfun.com with your contact information so she can set up a time to discuss your experience? We would very much like to discuss this with you in order to take the appropriate actions.

Explore other reviews about Fatcats

5.0
17 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Really great job with an amazing kitchen team. Everyone there was super supportive and everyone looks out for each other. Best kitchen and workplace I've ever been at and I still look fondly on my former teammates.

Cons

Everytime I would ask for time off I would get judged on which wasnt too good.

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