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      FedEx Office

      Part of FedEx

      Engaged employer

      FedEx Office reviews

      Customer Service Associate Review - Customer Service Associate FedEx Office Employee Review

      4.0
      18 Oct 2016
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great first job for young adults entering the work force. Flexible schedule Fair pay

      Cons

      I can't remember there being anything to complain about or something that left a big impact as being negative. I had a positive experience working for the company.

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      5.0
      30 Apr 2026
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place to work and company

      Cons

      Good place to work and company but could use some better tech

      4.0
      13 June 2026
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

      Cons

      The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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