Mostly good - Lead Center Consultant FedEx Office Employee Review

4.0
17 July 2017
Recommend
CEO approval
Business outlook

Pros

Medium work load, fun, people person job. Good for college students, tech savvy folks, or people who love customer service. Always pays more than minimum wage.

Cons

Stressful. Its customer service. Customers can be very irate on a regular basis. Not for people who don't like talking to others. Pay does Not scale well with job duties. Benefits get worse every year.

Explore other reviews about FedEx Office

5.0
28 June 2025
Recommend
CEO approval
Business outlook

Pros

Good company lots of work

Cons

Crazy hours but not all the time

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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