Customer Consultant - Mixed Bag - Customer Cunsultant FedEx Office Employee Review

3.0
9 Aug 2017
Recommend
CEO approval
Business outlook

Pros

Other team members are great. We all work together to handle the intense demands of our busy center. Once you learn the job , which takes many months, you can have a good sense of accomplishment each day, because you will do a lot every day.

Cons

Pay Does not reflect the amount of skill, knowledge, and responsibility that are expected of you. You will be a shipping agent, a printing technician, a cashier, a sales person, a stock clerk, and a receptionist. Especially difficult is the expectation of being a sales person, always trying to upsell and add more items to each order. Which you get no additional compensation for just more work to fill your already busy day.

Explore other reviews about FedEx Office

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Offers decent benefits and consistent work schedule,

Cons

High volume workload environment which can lead to feeling overwhelmed at times.

See reviews by: Helpful|Rating|Date|All