This company ould be great if the corporate people would just let us do our jobs and serve the customers. - Assistant Manager FedEx Office Employee Review

3.0
28 Jan 2009
Recommend
CEO approval
Business outlook

Pros

You are doing new things almost every day. If you like computers and designing this will scratch that itch but there are better jobs out there that do that if you can find them. If you can get in the right center with the right people then your work experience can be outstanding.

Cons

Hiring Freeze, direction changes every half year. The customers can get pretty bad sometimes. The team members are inundated with reports adn tracking procedures and paperwork gettting in the way of finishing jobs for the customers. Due to bad raises, diminishing perks and lackluster management and employees the wrong center can be a nightmare.

Explore other reviews about FedEx Office

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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