Overly demanding but could be rewarding. - Lead Production Coordinator FedEx Office Employee Review

3.0
8 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Benefits are great, you will learn to handle any situation without management support, and the customers are awesome if you are an engaging person. If you are self-motivated you can learn many valuable skills. Plenty of networking ability as most of your customers are people who are in big businesses. There are promotional opportunities

Cons

Demands are overwhelming and support from upper management is scarce. Center managers are just as overburdened as the hourly employees causing a rough situation for workers and customers alike. Promotions can be easy because of high turn over but you only find yourself in over your head and in a position to get fired.

Explore other reviews about FedEx Office

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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