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      FedEx Office

      Part of FedEx

      Engaged employer

      FedEx Office reviews

      Fast pace..slow technology with customers who are impatient and short on time. - Center Consultant FedEx Office Employee Review

      3.0
      30 July 2013
      Center consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      . Good Benefits . Tuition Assistance . Better pay than most places. $12/hour forc center consultant + commision of certain products each month. . 20% discount on your phone bill . 60% of shipping through FedEx . .

      Cons

      . Management can care less if you do not take your break . You deal with a lot of cooperate clientele/ business people & one always thinks they are more important than the other. . Yes some stores are open 24/7 and the company prides itself on being "Open" for your convenience yet they do not have the appropriate staffing. . Procedures are constantly changing and not for the better. Usually updates are slow or malfunctioning yet they are suppose to be an "improvement" . If you are new don't expect to shadow someone and show you the ropes. You basically learn as you go. Expect to do a lot of online training. . GOOD LUCK :) .

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      5.0
      30 Apr 2026
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good place to work and company

      Cons

      Good place to work and company but could use some better tech

      4.0
      13 June 2026
      Store manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

      Cons

      The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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