Fedex ruined what was a great company - Lead Production Coordinator FedEx Office Employee Review

2.0
5 Aug 2013
Recommend
CEO approval
Business outlook

Pros

The people who work there.

Cons

When Fedex bought Kinkos, it all started to go downhill. Fedex does not understand the printing industry and just wanted a place for shipping. They kept implementing rules that were not feasible in the work environment. Low pay for skilled work, and a demanding clientele. When Fedex decided to change the name from Kinkos (synonymous with printing) to Fedex Office, it confirmed that upper management had no idea what they were doing. Customers were so confused, they had to make signs for the window saying Kinkos inside!

Explore other reviews about FedEx Office

5.0
28 June 2025
Recommend
CEO approval
Business outlook

Pros

Good company lots of work

Cons

Crazy hours but not all the time

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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