Retail management with multilateral sales goals - Senior Store Manager FedEx Office Employee Review

2.0
23 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Job security and the ability to relocate nationally. Retail hours more flexible than traditional retail. Management enjoys most weekends off.

Cons

Compensation is not competitive, accountable for sales goals which are not incentivised, deteriorating health insurance benefits and merit/performance raises, constant turnover resulting in ongoing staffing challenges, inability to be considered an internal employee in relation to other opco's such as FedEx Express or Ground. Unrealistic and inadequate payroll budgets. No payroll budget for trainings, meetings, conference calls, staffing, or anything outside of sales floor coverage

Explore other reviews about FedEx Office

5.0
12 Feb 2026
Recommend
CEO approval
Business outlook

Pros

good company to work for, good benefits

Cons

its customer service. you will always have your jerks that will win.

4.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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