Pros
- Stable Job - Decent Benefits - Opportunity to advance your career (up to a point) politics will get in the way at some point - You learn how to manage complexity and continually do more with less, these skills are highly transferable to other retail management jobs in the industry.
Cons
As an SCM you can expect to live, eat, sleep and breath your store and the company if you want to be successful. You will continually have your payroll budget slashed and be expected to accomplish more with less payroll and be micromanaged to hit 250 individual metrics and goals that really don't have that much to do with the bigger picture of making your store successful. I have always found that there are 3 elements to making a store successful - develop a great team of people, give amazing service to your customers and drive as much sales as humanly possible! Do these things and the rest generally takes care of itself - only problem is that now-a-days the company wants you to focus your time on everything BUT those 3 things. We cut payroll constantly only to have people quit as a result and then we are told to hire to reduce overtime and then we cut payroll again and repeat cycle....... This companies leadership is it's own worse enemy! Want the company to be successful? Engage and Inspire your center leadership and the Team Members and give the managers back the autonomy to run their businesses as they see fit to give great service and deliver profitable results, and bring back TM Bonus's and improve manager incentive compensation! Also - get rid of some of these District Managers that don't have a clue what they are doing and treat their CM's like garbage and have ridiculous turnover at the CM & AM level in an attempt to get results and save their own jobs. MD's need to take a closer look at the practices of certain district managers and ensure they are actually living the PSP Culture!