Great Place to get you foot in the door for a great career - Customer Service Coordinator FedEx Office Employee Review

5.0
26 Mar 2011
Recommend
CEO approval
Business outlook

Pros

Great Benifits Espcially with Domestic Partners Enjoy Being at work Undersanding when sick Not a fear of being fired when you screw up something small

Cons

Not all empoyees are on the same page when things need to get done Do not know what you need to do when you come in the morning

Explore other reviews about FedEx Office

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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