ok- it's a job - Customer Service Coordinator FedEx Office Employee Review

2.0
8 May 2011
Recommend
CEO approval
Business outlook

Pros

The best reason to work here is the FedEx name. It is one of Fortune magazines top 100 companies, which to me means job security. They do offer health insurance, 401K and also some discounts are places like Apple, HP, and Sprint, for example.

Cons

My part of the insurance for my family is around $400 a month, which is 1/4 of my pay. They really expect a lot out of you, production, customer service, SALES, and shipping, which is fine, but not for what they pay. It takes a long time for change to happen, even when it is reported. (ie management problems)

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5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Locations support each other. Easy to collaborate with fellow managers. Free educational courses

Cons

Corporate means you have to play the game

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Good camaraderie, production can be fun.

Cons

Work load is high with few to no breaks, pay is low for what you produce.

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