Unprofessional HR is a major drawback - Kitchen Porter Federated Payment Systems Employee Review

Co-workers are friendly. Salary is great to start out. Career advancement is available for those willing to stay focused and work hard. It feels great to not be a “number” like other companies.

You work hard but the rewards are there so I guess this is not really a con. I am pleased overall and honestly do not have anything bad to say about it.

Good work environment, management works with you to help solve issues. You are given the tools you need to succeed and I never was afraid to talk to the managers about most of the obstacles I dealt with if necessary. Helping merchants that need assistance and are sometimes grateful can be a rewarding experience.

Dealing with angry and sometimes disrespectful merchants on the phone. Some of the online systems used to look up crucial processing information do not function ideally and can make searching for info more difficult than it has to be. Anytime one system is replaced by another one that is supposed to be better, it ends up being worse than the previous one. Also the pay is lower than at other companies doing the same work.