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      Feel Good Contacts

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      Feel Good Contacts reviews

      Mixed bag - Customer Service Advisor Feel Good Contacts Employee Review

      3.0
      23 Aug 2022
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team, system easy to use, good work-life balance

      Cons

      Minimal training, felt constantly watched - manager standing over you as you made calls, unnecessary tasks added e.g. recording all customers/calls on a spreadsheet (despite the system already recording details) which was never looked at.

      Explore other reviews about Feel Good Contacts

      2.0
      29 Nov 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Decent salary - Situated in Highgate with a nice park opposite

      Cons

      - As a small company, the office is ran by one person who doesn't care about staff or their wellbeing, often speaking down and swearing at staff. It wasn't uncommon to be asked to fulfill responsibilities outside of your job description, without any increments in pay, nor overtime.

      5.0
      18 May 2020
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly and supportive, welcoming atmosphere, small company so everyone knows each other (even the senior members of staff), the director often brings his very cute dog in to the office, social events, probably opportunities to progress within the company if you work hard

      Cons

      Nothing particularly negative to say

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