5.0
20 June 2023
Former employee, more than 1 year
New Castle, DE
Recommend
CEO approval
Business outlook
Pros
The machinery Felder makes are excellent quality and can truly delivery perfect results for their users from hobby to professional woodworkers. It was great to delivery utilitarian value to our customers and know they would appreciate the attention to detail and precision of the machines. They are a growing company with enormous potential to grow sales and service in the US market.
Cons
The old CRM they operate is a legacy system and needs to be updated. They are a growing company who is constantly adding new staff and with that comes a lot of challenges, especially in today's job market. Internal communication between departments can be improved to create a better overall experience for the customer.