Danger: DO NOT ENTER - Returns Coordinator Ferguson Employee Review

2.0
31 Dec 2008
Recommend
CEO approval
Business outlook

Pros

The benefits are excellent compared to what most of my friends have. Specifically, the health insurance is boss. It's good for people who like an atmosphere where you can swear, tell filthy jokes, and be (what the rest of the world would consider - myself included) "un-professional".

Cons

If you are a man, congratulations and welcome to the Boys Club - here, have a promotion and don't bother trying to earn it *wink, wink*. Ladies, watch your backs because the men are all going to be staring too. You WILL be sexually harrassed and you won't be able to report it because they are ALL members of the Boys Club and will retaliate - trust me. Most of Ferguson's employees who did not go to college have no respect for the work we have done and think we are spoiled brats and "lack common sense". That announcement was made by a manager in the middle of a meeting: I was the only college graduate in the room. It is a hostile work environment in every sense of the word. I struggled to earn peoples' respect and make myself indisposible to Ferguson and it backfired: now I am told that I am too important and cannot possibly be promoted or transferred because there is no one good enough to replace me. I'm supposed to be flattered about that. So I am stuck doing an Assistant Ops Manager's job, although they refuse to give me any such title. I called in sick one day after going in to the air-conditioned office and then back to the sweltering warehouse repeatedly. The next day my desk was permanently moved to the un-insulated warehouse where they refuse to turn on the heat or buy fans for us in the summer. I'm still wearing the steel-toes and polos I had when I started two years ago with no end in sight. WHY DID I GO TO COLLEGE TO BE A GRUNT?!?!

Explore other reviews about Ferguson

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are great, beautiful showroom

Cons

Can be slow at times, 9-5 can feel overwhelming

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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