inside sales - Anonymous employee Ferguson Employee Review

1.0
5 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

product training with area sales reps was a very good experience, they were all very knowledgeable and professional people, warehouse people and drivers work hard, counter people at the different branches, were always very helpful and accommodating, some co-workers were awesome to work with, also helpful and kind

Cons

long hours, too much stress, actually extreme stress at times, management belittles employees, lots of favoritism, unrealistic KPI system, some people work, some goof off a lot, some just needlessly cause trouble for others and make for a hostile work environment. sad for all the really hard workers who basically just slave away there while the big corporation just finds more and more ways to steal income from their hard working employees. all the money Ferguson makes and very, very little of it is trickled down to the slave at the computer, helping the customer but rest assured while the employee is being beat like a donkey and expected to perform, with little pay, upper management is getting the big fat bonuses. also customer service sucks at this place and if customers only knew how badly they were talked about, they would think twice about buying anything there. also it doesn't speak well of the company that a lot of people stay there because they feel stuck there, like they feel they can't go anywhere else, so they put up with adverse working conditions but really just wish there was someplace else they could go where they would be appreciated for all their hard work, dedication and time away from their families.

Explore other reviews about Ferguson

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are great, beautiful showroom

Cons

Can be slow at times, 9-5 can feel overwhelming

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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