Too big to know people - Inside Sales Associate Ferguson Employee Review

1.0
17 July 2009
Recommend
CEO approval
Business outlook

Pros

Good technology and logistics operation for servicing customers; Retirement savings plan

Cons

Worked several years for company that was later bought by Ferguson (pre-2007). Ferguson made no effort to interview or get to know existing staff; management positions only available through their own training program, yet they did not offer management training program to existing staff; transferred in new management teams; very poor communication during transition; human resources staff extremely taxed and difficult to establish communication with; insist on fifty hour weeks from all salaried employees regardless of workload and without additional compensation; acutely painful corporate culture with many electronic tools for monitoring staff "efficiency"

Explore other reviews about Ferguson

5.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are great, beautiful showroom

Cons

Can be slow at times, 9-5 can feel overwhelming

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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