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Fidelis Care

Part of Centene

Is this your company?

Quantity over quality.... - Customer Service Representative Fidelis Care Employee Review

2.0
31 Jan 2012
Recommend
CEO approval
Business outlook

Pros

Decent compensation, ok hours, nice building, callers are pleasant for the most part, not a difficult job

Cons

Next to no training, terrible management...it seems they can't make their minds up on anything. They would have a person answering the phone that has no clue what their talking about then to properly train you, and then have the nerve to reprimand you if you get something wrong or try to ask questions. They think its ok to change your schedule with a days notice.

Explore other reviews about Fidelis Care

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company would recommend to people

Cons

Not too many cons typical healthcare company

3.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong mission-driven organization with dedicated colleagues, meaningful work serving vulnerable populations, and opportunities to build deep managed care pharmacy, Medicaid, Medicare, quality, and regulatory experience.

Cons

Rapid organizational change, competing priorities, and matrixed decision-making can create operational complexity and make execution challenging across teams.

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