Not the best, but a good learning experience. - Customer Service Representative Fifth Third Employee Review

3.0
10 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Perks Starting Pay Good place to learn new skills and gain experience

Cons

Unrealistic expectations Constant pressure to meet very high sales goals Little to no incentive pay Management does not seem to understand day to day operations

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Cons

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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