Personal Banker - Personal Banker Fifth Third Employee Review

1.0
15 June 2017
Recommend
CEO approval
Business outlook

Pros

Benefits, that's about all they have going for them.

Cons

About the only thing going for this company is the benefits they give you. This is by far the worse place I have ever worked. They try to brainwash their customers as well as their employees. Forcing you to use their sales tactics and could care less if you know the product. Upon that as well they force their customers into unneeded products and you are forced to reach a goal or get written up. Better sell mr. customer that credit card. Oh mr. customer didn't want that credit card? That's ok, lets just give you a performance consoling (A write up). Sales goals cannot be obtained as they do not provide you with the needed sales team to do so. Always running on a skeleton crew and life there is horribly stressful, but don't try to tell them that or they will regurgitate their css crap in your face and try to make it sound all better. They live in a dream world and rake their customers over and over and over again for products. That's ok, as long as you make 30 phone calls a day and have 10 appointments, oh and reach your unobtainable goal, everything is ok. I'm sorry I forgot the part where I signed up to be a telemarketer. Oh and not to mention their current slogan, "A Fifth Third Better." it's the stupidest crap I have every heard. Oh an lastly, they will blow smoke right up your butt and tell you there is all kinds of room for advancement. However when you try to do so they will crush that as well.

Explore other reviews about Fifth Third

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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