All about the business, not about the customer - Personal Banker Fifth Third Employee Review

2.0
16 Aug 2012
Recommend
CEO approval
Business outlook

Pros

-Co Workers -Benefits -Hometown feel of a large bank

Cons

-Constantly claiming the customer experience is the number one priority, yet focusing strictly on sales and cross sell -Unable to attribute success or failures depending on markets -Goal standards that are beyond reachable -Technology is an absolute joke, most programs still rely on DOS -If you work in retail your opportunity for advancement is very limited -poor hours including weekend create almost impossible post graduate education

Explore other reviews about Fifth Third

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Many of opportunities to promote

Cons

Learning sales can be difficult

3.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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