Pros
Great co-workers! I have seen several co-workers get promoted to PB's and 2 of them moved to Chicago and we were sad to see them leave! Our office is good at teamwork. Good sales experience. Learned about banking and that helped me in my personal life! It feels rewarding when you help someone in a bad financial situation. Can be very rewarding. They like to promote from within, so that's a big plus! Monthly point clubs if you exceed 100% of your monthly sales goals. Fun to go to as it feels good to be recognized by the regional manager. Very repetitive though, but still fun to go to. Hey, it's free food! Free parking downtown Cincinnati on Fountain Square! My managers are good and know what they're doing. Professional employees that are mature.
Cons
1: Point structure just changed for 2014 and it is much worse than what it was. Feels like we're not helping customers anymore because they only focus on "transitioning" the customer from the front line to the back offices where the PB's can have conversations with customers. People transition customers for the smallest things that we can do on the teller line just to get points. It's sad but we have to. 2: Micromanaging is quite common. It needs to stop. We all know what we're doing. 3: Daily "huddles" are good to get new ideas and products out there and let the CSR's know what's new, but they're soo repetitive. CSR's know what we're doing. Don't insult us please! 4: Now have a cap on how much commission you can earn on one customer. That is not fair and not good for employee morale and drive! 5: Too many office favorites. Some lack attention because they're average. Feels like they only want the best people and the rest fall into another category.