Please take care of yourself - Premium Support Specialist FingerCheck Employee Review

2.0
14 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Knowledge in a growing and exciting field with people that dont mind helping

Cons

Constant changes in SOP, most management doesn't deal directly with clients so there is a disconnect in the support that can be provided.

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FingerCheck Response
1y
Thank you for taking the time to share your feedback. As we grow, updates to our operating procedures may be needed to ensure that we reflect changes in regulations, technology, customer needs, or best practices. Additionally, our Managers hold skip level meetings with employees in order to improve communication and drive alignment so employees feel supported in their roles. We would greatly appreciate it if you would contact the People Team directly at hr@fingercheck.com so that your concerns can be addressed promptly.

Explore other reviews about FingerCheck

5.0
15 July 2024
Recommend
CEO approval
Business outlook

Pros

Work life balance and Autonomy

Cons

Lack of clear direction of advancement

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FingerCheck Response
1y
Thank you for taking the time to share your feedback!
1.0
16 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to work in a growing health-tech space Exposure to end-to-end operational processes in a startup environment Some colleagues are knowledgeable and committed to client success Remote work option available

Cons

Lack of psychological safety; employees may hesitate to speak up Constantly shifting priorities and unclear expectations Feedback focuses on deficiencies rather than coaching or growth Micromanagement is common and trust is limited Inconsistent application of policies and expectations Reactive leadership and poor accountability High burnout risk due to sustained pressure and lack of balance Turnover is normalized rather than addressed

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