Pros
The only pro of Fingerprint Communications is the potential the agency has. But with such a terrible team and skillsets, success cannot even be achieved and potential cannot be met. I guess the office location was nice too.
Cons
Where to begin? The schedule for one is insanity. 9-6 in the PR world is not unexpected. However, in a setting like this where hours were typically 8:30-7 and beyond with no breaks and pure chaos -- it was absolutely unbearable. No one in the office takes accountability. It is nothing but bickering, the blame game, and passive aggressiveness from grown adults. The inability to communicate amongst your own team should be a tell tale sign that you are all incapable of doing proper PR and communications for other clients! Clients were routinely unsatisfied as work and features were not being regularly produced at the expected rate. There was a lot of fluffing going on during client calls as the FPC team worked to save face. The CEO may have been a PR mogul about 20 years ago, but that was, well, 20 years ago. The turn over rate in the office should have been a red-flag, but staff is somehow able to convince you that it was always the other person never them. If you step out of the FPC bubble and into the LA PR world, anyone can tell you about the reputation FPC holds. Their systems alone are disorganized and they do not provide you with the proper resources to excel that other agencies offer. They also cannot keep clients for extensive periods of time which is enough of a con within itself.