Don't work here - Anonymous employee Firewalls.com Employee Review

1.0
5 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely no pros to this place

Cons

Fired for trying to use pto. Work balance isn't there. You'll end up taking all the calls and tickets because the project managers are "too busy", and the rest of the analysts refuse to take calls and tickets. Any issues addressed to the boss is ignored and or treated like its your fault. Good luck working from home, half the time it wasn't approved until the morning of, so you'd have no idea if you worked in the building or worked from home until 8am (the time you're supposed to work). If you work overtime, you don't see a penny for it, there no extra pay, and there's no specials if you stay past 5. (No coming in later/leaving early).

Explore other reviews about Firewalls.com

5.0
10 June 2025
Recommend
CEO approval
Business outlook

Pros

Great culture and people. There is a wonderful work life balance and you can make an actual impact on the business.

Cons

I do not have any

1.0
7 Aug 2025
Recommend
CEO approval
Business outlook

Pros

I see absolutely no pros.

Cons

- Completely unprofessional work environment and poor management - No training was provided after I was hired - Workload was unfair — I took the majority of calls and tickets while others avoided them without accountability - Was fired after using available PTO; I submitted a vaild request, and instead of a conversation, management got upset and I was called in an hour before closing and terminated -Lack of support, poor communication, and clear favoritism

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