Run, Don't Walk! - Account Manager First Advantage Employee Review

2.0
5 Aug 2016
Recommend
CEO approval
Business outlook

Pros

The people I started with are some of the greatest people I've worked with.

Cons

So many cons, they didn't have our laptops ready, and never gave us anything to carry them but expect us to carry them home daily. Training is a joke, because of the nature of the business and the role I have (AM), its would be highly beneficial of there was hands on training using the services and products in a test environment. Instead they would much rather you try it, mess it up, and then get thrown under the bus for not knowing something. Information is silo'd, long termers are bitter due to the numerous migrations and little clean up, processes are don't exist. Everything I was promised from my title to what my functions would be are not what were promised during the interview process,and the recruiter was not to blame. They only tell candidates what the employer tells them...so the VC, working from home, and now being sales, onboarding, and whatever else they decide to throw at you, were not mentioned in the interviewing. Again... RUN!!!

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First Advantage Response
9y
Thanks for your response. As always we encourage employees to speak to their managers or HR about ways to improve. The internal conversation and collaboration will create the opportunity for positive change. Over the past year we are proud to have a formal sales training program with instructor-led classroom sessions. Our sales staff receives the most comprehensive and engaging sales training in the industry thanks to our training professionals who have over 20 years of experience equipping sales to help service our clients. We also expanded our talent development resource focus to provide additional, hands-on training to our account management staff.

Explore other reviews about First Advantage

5.0
1 June 2026
Anonymous employee
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CEO approval
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Pros

Excellent work environment and great coworkers

Cons

No cons are within this company for me

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First Advantage Response
1w
Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
4.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and benefits team member s

Cons

Work life balanced goals were hard

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